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PAYMENT & REFUND / CANCELLATION *POLICY

Payment & Refund / Cancellation Policy

Rate policy and maximum occupancy (Webhotelier & OTAs)

Rates offered are quoted in Euro and are valid per suite/room, per night.
Rates offered are inclusive all legal taxes as at present
Rates offered are subject to revision without prior notice in case of tax increases
Rates offered are for individual bookings up to 6 rooms. For Group bookings, please contact: [email protected]
Check-in Time: 15:00 pm / Check-out Time: 11:00 noon.

Late Check out policy

From 12:00 to 18:00 : 50% of the best available rate of the day will apply
From 18:00 & onwards 100% of the best available rate of the day will apply

Bookings & Payment Policy

• All remaining balances should be settled upon departure.
• Payment by credit card, cash or bank transfer; cheques are not accepted.
• VISA, MASTERCARD credit cards are accepted.

Payment Method

Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully

Payment policy

This reservation is in a 100% prepayment policy.
At the time of your reservation the full amount of the reservation will be charged on your credit card.
Please note that credit card payments require cardholders’ presence and signature along with the credit card used for the reservation.

Cancellation policy

No free cancellation is allowed for this rate, special conditions apply.
This reservation is in a non-refundable policy. At the time of your reservation the deposit amount of this, will be charged on your credit card, and it is nonrefundable in case of cancelation.
In case that the reservation is in 100 % deposit policy, the 100% will be charged at the time of your reservation, while the whole amount is nonrefundable in case of cancelation or no-show.
· Semi-flexible Policy

Payment policy

This reservation is in a 50% prepayment policy and 50% of the total amount will be charged on your credit card, at the time of your reservation. The remaining amount shall be charged upon arrival.
Please note that credit card payments require cardholders’ presence and signature along with the credit card used for the reservation.

Cancellation policy

At the time of your reservation, the deposit amount of 50% of the reservation will be charged on your credit card, and it is nonrefundable in case of cancelation. In case of cancellation within 24 hours prior to arrival or in case of no-show, the total amount of the reservation will be charged.
· Flexible rate

Payment policy

Credit card guarantee is required to secure your reservation. The Hotel reserves the right to pre-authorize credit cards 3 days prior to the guest’s arrival.
Please note that credit card payments require cardholders’ presence and signature along with the credit card used for the reservation.
The guest will be charged a prepayment of the total price of the reservation 24 hours before arrival. We can collect prepayment from the guest any time before free cancellation ends.

Cancellation policy

Free cancellation: Until 2 days prior to arrival.
In case of cancellation within 2 days prior to arrival, the first night will be charged on the guest’s card, while the whole amount is nonrefundable in case of cancellation within 24 hours prior to arrival or in case of no-show.
Special offer for booking & expedia, both properties:
For 2-night bookings for low & mid season, extra 5% discount on the semi flexible rate
For 3-night bookings for high & super high, extra 7% discount on the semi-flexible rate
The payment & cancellation policy for the special offer is the same as in the semi-flexible rate.